Resources
Author: Mike Grillo
-
From Noise to North Star: Automating Customer Feedback Analysis with AI
Done well, feedback automation gives teams early warning of product regressions, shrinks time between detection and resolution, reduces duplicate work…
-
Turn Mobile Field Notes into Action: Using Multimodal AI to Auto‑Summarize Voice, Photo, and Text from On‑site Visits
Multimodal AI can help businesses convert raw field notes into concise visit summaries, prioritized follow-up tasks, and structured records that…
-
Repurpose Once, Publish Everywhere — Building AI-Powered Content Repurposing Workflows for Busy Teams
This article walks through a practical, low-code blueprint that uses generative AI and automation tools to extract ideas, spin multi-channel…
-
Stop Living in Spreadsheets: How to Automate Formulas, Cleanses, and Reports with LLMs + Lightweight RPA
By pairing large language models (LLMs) with lightweight RPA or macros, teams can replace repetitive manual formulas, standardize messy vendor…
-
ROI Playbook — How to Measure Time Saved and Productivity Gains from AI & Automation Pilots
This playbook gives a practical, no-fluff path to run low-risk AI and automation pilots that produce measurable ROI. It focuses…
-
Stop Playing Matchmaker with Spreadsheets: How AI Can Automate Staffing, Boost Utilization, and Speed Delivery
Manual staffing reintroduces randomness into work allocation. AI-powered talent allocation untangles that mess by turning skills, availability, and performance into…
-
Turn Meetings into Action: Automating Action-Item Extraction and Task Assignment with AI
It’s not about willpower; it’s about workflow. AI can turn meetings and spoken commitments into verified, assigned tasks that live…
-
Stop Letting Your Inbox Steal Your Day: A Practical Playbook for Automating Email Triage and Smart Reply Drafting with AI
Here is a practical playbook to transform that overflowing inbox into a predictable, fast-moving pipeline. The goal: automate triage and…
-
Stop Losing Nights to Procurement: How AI Automates Supplier Selection and Reclaims Your Time
AI and automation can shoulder the rote, error-prone work: scoring suppliers, sending RFQs, forecasting reorder points, and surfacing risky behavior…
-
Automating Personalized Micro‑Learning: Make Upskilling Tiny, Timely, and Measurable
Here’s how to build a continuous micro‑learning system using AI, automation, and practical safeguards—so small and mid‑sized teams can start…